Resolved -
This incident has been resolved.
Nov 12, 06:15 CST
Update -
The service is up. We would be having detailed RCA, based on the data collected from the crash site.
Nov 12, 06:15 CST
Update -
Identified the cause.
A site/ccu delete operation, triggered massive cleanups of PAS related entities in the backend. The same could have made the service unresponsive.
Nov 12, 05:50 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 12, 05:49 CST
Update -
We are continuing to work on a fix for this issue.
Nov 12, 05:25 CST
Identified -
The issue has been identified.
Nov 12, 05:25 CST
Investigating -
We are currently investigating the issue
Nov 12, 05:09 CST