All Systems Operational
Haystack API ? Operational
90 days ago
99.97 % uptime
Today
Messaging API Operational
90 days ago
100.0 % uptime
Today
Gatekeeper Service Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Site Manager Operational
90 days ago
100.0 % uptime
Today
Domain Modeler Operational
90 days ago
100.0 % uptime
Today
Portfolio Analytics Operational
90 days ago
99.98 % uptime
Today
Alerts Service Operational
90 days ago
100.0 % uptime
Today
External API Operational
90 days ago
100.0 % uptime
Today
Scheduling API Operational
90 days ago
100.0 % uptime
Today
Chiller Plant Service Operational
90 days ago
100.0 % uptime
Today
Sequence Runner Service ? Operational
90 days ago
100.0 % uptime
Today
Alert Builder Service Operational
90 days ago
100.0 % uptime
Today
Version Management Service Operational
90 days ago
100.0 % uptime
Today
Summary Table API Operational
90 days ago
100.0 % uptime
Today
Point Summary API Operational
90 days ago
100.0 % uptime
Today
Notes API Operational
90 days ago
100.0 % uptime
Today
Weather Data Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 01:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:30 CST
Scheduled - Updating the Silo call limit per sequence.
Current Limit - 200 calls
New Limit - 500 calls

Nov 14, 23:52 CST
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - This incident has been resolved.
Nov 12, 06:15 CST
Update - The service is up. We would be having detailed RCA, based on the data collected from the crash site.
Nov 12, 06:15 CST
Update - Identified the cause.
A site/ccu delete operation, triggered massive cleanups of PAS related entities in the backend. The same could have made the service unresponsive.

Nov 12, 05:50 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 05:49 CST
Update - We are continuing to work on a fix for this issue.
Nov 12, 05:25 CST
Identified - The issue has been identified.
Nov 12, 05:25 CST
Investigating - We are currently investigating the issue
Nov 12, 05:09 CST
Nov 11, 2024
Completed - The scheduled maintenance has been completed.
Nov 11, 05:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:15 CST
Scheduled - Scheduled Maintenance.
Changes
----------
Fixes for trimming the last-minute values for hisReadManyInterpolate, getAggregateTimeSeries

Nov 11, 04:44 CST
Completed - The scheduled maintenance has been completed.
Nov 11, 05:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 04:43 CST
Scheduled - Scheduled Maintenance.
Changes
----------
Fixes for trimming the last-minute values for hisReadManyInterpolate, getAggregateTimeSeries

Nov 11, 04:42 CST
Completed - The scheduled maintenance has been completed.
Nov 11, 02:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:30 CST
Scheduled - Releasing new block for the sequence creators, with which a point value can be resetted for a given level.
Nov 11, 01:14 CST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.