All Systems Operational

Haystack API ? Operational
90 days ago
100.0 % uptime
Today
Messaging API Operational
90 days ago
100.0 % uptime
Today
Gatekeeper Service Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Site Manager Operational
90 days ago
100.0 % uptime
Today
Domain Modeler Operational
90 days ago
100.0 % uptime
Today
Portfolio Analytics Operational
90 days ago
99.47 % uptime
Today
Alerts Service Operational
90 days ago
100.0 % uptime
Today
External API Operational
90 days ago
100.0 % uptime
Today
Scheduling API Operational
90 days ago
100.0 % uptime
Today
Chiller Plant Service Operational
90 days ago
100.0 % uptime
Today
Sequence Runner Service ? Operational
90 days ago
100.0 % uptime
Today
Alert Builder Service Operational
90 days ago
100.0 % uptime
Today
Version Management Service Operational
90 days ago
100.0 % uptime
Today
Summary Table API Operational
90 days ago
100.0 % uptime
Today
Point Summary API Operational
90 days ago
100.0 % uptime
Today
Notes API Operational
90 days ago
100.0 % uptime
Today
Weather Data Service Operational
90 days ago
100.0 % uptime
Today
Caretaker Service ? Operational
90 days ago
100.0 % uptime
Today
Remote Access Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved - The Azure-related disruption affecting the PROD storage account has been fully resolved. The service is now operating at 100% capacity with optimal performance.

We continue to monitor the platform to ensure sustained stability.

Jun 27, 06:50 CDT
Monitoring - The PROD storage account experienced degraded "GetBlob" performance (8–13% success rate vs. expected ~95%) due to an Azure platform-side anomaly.

Azure Support resolved the underlying cause, and service functionality has been restored. We are monitoring to ensure sustained stability.

Jun 27, 01:20 CDT
Update - We are continuing to investigate this issue. The Service is restored, partially.
Jun 26, 05:21 CDT
Update - The service continues to show fluctuations in the response time.
Jun 26, 01:40 CDT
Update - Partial Recovery. The Azure Blob Storage is responding better.
Jun 26, 01:15 CDT
Update - Azure Cloud Storage is responding super slow for file downloads.
Jun 26, 00:12 CDT
Investigating - File Storage service is degraded. No floor plans are getting fetched.
Under investigation.

Jun 25, 23:42 CDT
Jun 26, 2025
Jun 25, 2025
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.