The service is up. We would be having detailed RCA, based on the data collected from the crash site.
Posted Nov 12, 2024 - 06:15 CST
Update
Identified the cause. A site/ccu delete operation, triggered massive cleanups of PAS related entities in the backend. The same could have made the service unresponsive.
Posted Nov 12, 2024 - 05:50 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2024 - 05:49 CST
Update
We are continuing to work on a fix for this issue.