Intermittent Cloud Read Failures

Incident Report for 75F

Resolved

This incident has been resolved.

Posted May 17, 2023 - 16:41 CDT

Update

We are continuing to monitor for any further issues.

Posted May 17, 2023 - 16:41 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 17, 2023 - 16:31 CDT

Identified

There is a latency issue with our session cache that is causing API requests to intermittently fail. The team is still working on the resolution.

Posted May 17, 2023 - 16:25 CDT

Investigating

We are currently investigating this issue.

Posted May 17, 2023 - 16:23 CDT

This incident affected: Haystack API.