Silo API and Portals Unavailable

Incident Report for 75F

Resolved

Outage has been resolved. Rollback finally completed successfully. All systems back to normal

Posted Apr 13, 2023 - 13:36 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 13, 2023 - 13:35 CDT

Update

We are still trying to restore the Azure app service for the Silo API to bring it back to life

Posted Apr 13, 2023 - 13:29 CDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 13, 2023 - 13:22 CDT

Identified

An app service deployment failed causing the service to be temporarily unavailable

Posted Apr 13, 2023 - 13:21 CDT

Update

We are continuing to investigate this issue.

Posted Apr 13, 2023 - 13:20 CDT

Investigating

We are currently investigating this issue.

Posted Apr 13, 2023 - 13:20 CDT

This incident affected: Haystack API.